Questions we get a lot
How does pricing work?
Flat-rate jobs show their price up front. Hourly work is billed by the hour with a one hour minimum, and we only charge for the time we actually work. Anything priced by volume gets a quote before you pay anything.
Is there a trip or call-out fee?
Not inside our core service area. If you are outside it a small trip fee applies, and you will see it before you pay.
When do I find out the exact time?
You pick a preferred date and a time window when you book. We confirm the exact appointment once your crew is assigned, and you get an email telling you who is coming.
What if the job turns out to be bigger than expected?
The crew raises a change order describing the extra work and what it costs. You get an email and nothing happens until you approve it. If the job turns out smaller, the difference is refunded.
Do you do mold remediation?
We do the access and demo prep around it, but remediation itself — containment, HEPA vacuuming, negative air, removal of affected materials, restoration — is licensed specialist work. We coordinate that referral and stay your single point of contact.
Can you come out regularly?
Yes. Mowing, yard care and cleaning can all be put on a repeating schedule when you book. You can prepay a block of visits at a discount or pay per visit, and you can skip, pause or cancel any time from your account.
How do I pay?
Online at checkout. Quotes and change orders come with their own payment link, so you never have to hand card details to someone at your door.
Still stuck? Call or text 602-398-1808.